This Privacy and Security Policy describes how SkipTheChores 24 Inc. (“SkipTheChores,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of the SkipTheChores website located at SkipTheChores.com (the “Site”) and the SkipTheChores services offered through the Site (the “Services”). This policy is governed by the laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.
We collect several types of information from and about users of our Services, including:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, payment information (credit card details), and any other information you provide to us when you create an account, book a service, or contact us.
Demographic Information: We may collect demographic information such as your age, gender, and location.
Usage Information: We collect information about your use of the Services, such as the pages you visit, the services you book, the time and date of your visits, and other usage data.
Device Information: We collect information about the device you use to access the Services, such as your IP address, browser type, operating system, and device identifiers.
Location Information: With your consent, we may collect location information from your device to provide location-based services.
We collect information in the following ways:
Directly from you: We collect information when you provide it to us, such as when you create an account, book a service, or contact us.
Automatically: We collect information automatically using cookies, web beacons, and other tracking technologies.
From third parties: We may collect information from third-party service providers, such as payment processors and analytics providers.
We use your information for the following purposes:
To provide the Services: We use your information to provide the Services to you, such as booking services, processing payments, and communicating with you about your bookings.
To improve the Services: We use your information to improve the Services, such as by analyzing usage data and identifying areas for improvement.
To personalize your experience: We use your information to personalize your experience with the Services, such as by recommending services that may be of interest to you.
To communicate with you: We use your information to communicate with you about the Services, such as sending you updates, newsletters, and promotional offers.
To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to legal requests and preventing fraud.
We may share your information with the following parties:
Service providers: We share your information with service providers who help us provide the Services, such as payment processors, analytics providers, and customer support providers.
Professionals: We share your information with the professionals who provide the services you book.
Business partners: We may share your information with our business partners, such as companies that offer complementary services.
Legal authorities: We may share your information with legal authorities if we are required to do so by law.
Data Security: We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Encryption: We use encryption to protect your information when it is transmitted over the internet.
Secure storage: We store your information on secure servers that are protected from unauthorized access.
Access controls: We limit access to your information to authorized personnel only.
Data Retention: We retain your information for as long as necessary to provide the Services to you and to comply with our legal obligations. When we no longer need your information, we will securely delete it.
Under Canadian privacy law, you have the following rights:
Right to Access: You have the right to access the personal information we hold about you.
Right to Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
Right to Withdraw Consent: You have the right to withdraw your consent to our collection, use, or sharing of your personal information.
Right to Complain: You have the right to complain to the Office of the Privacy Commissioner of Canada if you believe that we have violated your privacy rights.
We use cookies and other tracking technologies to collect information about your use of the Services. You can control the use of cookies through your browser settings.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.
We may update this Privacy and Security Policy from time to time. We will post any changes on the Site.
If you have any questions about this Privacy and Security Policy, please contact us at:
SkipTheChores 24 Inc.
205-8 Main St. East Hamilton ON L8N 1E8
[437-984-1701
solutions@skipthechores.com
This Privacy and Security Policy shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles. Any legal action or proceeding relating to this policy shall be brought exclusively in the courts of Ontario.
