The deep carpet cleaning method we use is hot water extraction. This procedure is used to treat both carpets and upholstered furniture. Although this treatment is widely known as steam cleaning, it is more advanced than a regular steam cleaning process. Hot water extraction couples’ high pressure, for agitation of the carpet fibres, with hot water to speed up the reaction time. This is how professional steam carpet cleaning works: A high pressure nozzle shoots a powerful stream of hot water and cleaning product deep into the fibres of the carpet. A suction hose works simultaneously to pull back the water and cleaning solution along with any soil, dust and grime, to leave the carpet deeply cleaned. The nozzle can suck up around 95% of the liquid. Professional steam carpet cleaning is appropriate both for synthetic rugs and those made of wool fibres.

We strongly recommend steam carpet cleaning, as this method delivers the best results, both for hygiene and for the appearance of your floor piece. Hot water extraction removes unpleasant odours and unsightly stains and kills bacteria, which makes it particularly suitable if there are allergy sufferers in your household. Dry carpet cleaning methods are used mostly for delicate floorings that cannot be treated with water.

The drying time depends on the type of the carpet fibres, but it usually takes between four and six hours. Please avoid walking on the carpet until it has dried completely, to prevent re-soiling and slips.

We always favour non-toxic, eco-friendly cleaning products that are entirely safe for both humans and pets.

We can apply a high-quality fibre stain repellent that can noticeably prolong the cleanliness of your carpet after a professional cleaning service. This product will also significantly extend the life of your textile flooring, especially in high-traffic areas.

The professional carpet cleaning service requires just one technician, so they are only able to move light furniture pieces (if this doesn’t pose any extra risks for their safety).

Yes, they are. All Happy House Cleaning Services team members are vetted and insured. Our cleaners have undergone extensive professional training and have certificates for their specific skills.

We don’t require a deposit, as the payment is settled upon job completion. You only need to pay for the service in advance if you prefer to pay with a card.

 Parking is the only thing that may require an extra expense for your carpet cleaning service. Our cleaners will always try to find a parking spot free of charge when they arrive. If there is none available, you will be required to cover the cost of the parking fee for the time our technician spends cleaning the carpet. If your home is within the Congestion Charge zone, you will be asked to meet this charge as well. To be sure of avoiding this, book your carpet cleaning service at the weekend or on a bank holiday, when Congestion Charge fees do not apply in London.

Yes, we can clean your carpets while you are away, but you will need to arrange a key pick-up. You can also pay for this service with a card.